Terms of Service

1. Agreement to these Terms

These Terms of Service (the "Terms") are an agreement between you and HangarDirect, LLC ("Hangar Direct", "we", "us"). They govern your use of the Hangar Direct marketplace at hangardirect.com, the Hangar Direct business platform at platform.hangardirect.com, our mobile apps, and any related services (together, the "Services").

You accept these Terms when you check the box agreeing to them while creating an account, accepting an invitation, or continuing past an "updated terms" notice. If you use the Services for a company or other organization, you accept these Terms for that organization and confirm you are authorized to do so. If you do not agree, do not use the Services.

Our Privacy Policy explains how we handle personal information. Text message alerts are covered by our Messaging Terms. If your organization has a separate signed agreement with Hangar Direct (for example a Master Services Agreement or order form), that agreement controls where it conflicts with these Terms.

2. Definitions

• Account means your Hangar Direct login. The same Account works on the marketplace, the business platform, and the mobile apps.
• Hangar Owner means anyone who lists, manages, or leases hangar, tie-down, ground, or other aviation space through the Services, including airports, FBOs, operators, and individual owners.
• Renter means anyone who inquires about, applies for, leases, or pays for space through the Services, including tenants and waitlist applicants.
• Organization means a business, airport, or other entity that registers on the business platform, together with the people it authorizes to use its Organization account ("Authorized Users").
• Content means anything you submit to the Services, including listing photos, descriptions, documents, messages, lease templates, tenant records, and other data.
• Lease means any lease, rental, storage, or use agreement between a Hangar Owner and a Renter, whether short-term or long-term, created on or off the Services.

3. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. You agree to give accurate information, keep it current, and keep your login credentials confidential. You are responsible for everything that happens under your Account. Tell us right away at info@hangardirect.com if you believe your Account has been used without permission.

4. Marketplace

The marketplace connects people who need aircraft storage with Hangar Owners. Hangar Direct is not a party to any Lease, does not own or control any listed space, and does not guarantee any listing, Renter, or Hangar Owner.

• Hangar Owners must describe their space accurately (location, dimensions, availability, price, and rules), have the right to lease it, keep it safe and in compliance with all laws, airport rules, and HOA or community requirements, and maintain adequate insurance. Submitting proof of insurance is optional, but carrying it is your responsibility.
• Renters must provide accurate information about themselves and their aircraft, follow the Hangar Owner's rules, and carry any insurance the Hangar Owner or the airport requires.
• Hangar Owners and Renters are each responsible for their own conduct and for resolving disputes about a Lease between themselves. Hangar Direct may help, but is not required to.
• Hangar Direct is not responsible for any incident, accident, theft, damage, or loss involving any space, aircraft, vehicle, or property.
• We review listings before they are published and may decline, edit for formatting, unpublish, or remove any listing at our discretion. Our review does not mean we have verified a listing or its Content.

5. Business Platform

The business platform provides tools for Organizations to manage locations, hangars, leads, leases, tenants, waitlists, compliance documents, payments, and reports. These additional terms apply to Organizations:

• Authorized Users. The person who registers an Organization becomes its first administrator. Administrators may invite other users and set their roles. The Organization is responsible for every action taken by its Authorized Users and for making sure they follow these Terms.
• Organization data. As between you and us, the Organization owns the data it puts into the platform. Section 6 describes the license you give us to operate the Services.
• Your own agreements. Lease templates, rules, and other terms you create or upload for your tenants are your agreements with them. You are responsible for their content and legality. Hangar Direct does not provide legal advice and is not a party to them.
• Plans. Some features require a paid plan (for example Premium or Fleet). Plan features and quotas are described in the platform. Paid plans renew automatically until cancelled.
• Availability. We aim to keep the platform available but do not guarantee uninterrupted service. We may perform maintenance and update, add, or remove features.
• After termination. An administrator may request an export of the Organization's data within 30 days after the Organization account ends. After that we may delete or anonymize it, except where we must keep it by law.

6. Your content

You keep ownership. You keep whatever rights you have in the Content you submit.

License to Hangar Direct. You grant Hangar Direct a worldwide, non-exclusive, royalty-free license to host, store, copy, resize, crop, format, display, distribute, and transmit your Content as needed to operate, provide, and improve the Services. For listing Content (such as photos and descriptions), the license also covers showing it on our websites, apps, search results, social media, and marketing that promotes your listing or the marketplace. The license ends when you delete the Content or your Account, except for copies in backups, Content others have already received (for example in messages or signed documents), and records we must keep by law.

Your promises about Content. For every piece of Content you submit, you confirm that:

• you created it, or you have all rights, licenses, and permissions needed to use it on the Services and to grant the license above;
• photos are of the actual space being listed, or you have the right to use them, and you are not using another person's photos, watermarked images, stock images, or aerial or satellite imagery unless your license allows it;
• it does not infringe or violate anyone's copyright, trademark, privacy, publicity, or other rights; and
• it is accurate and not misleading, and it complies with these Terms and the law.

Our right to remove. We do not review all Content and are not responsible for it, but we may remove or disable access to any Content, or unpublish any listing, at any time and for any reason, including when we receive a complaint that it infringes someone's rights.

7. Copyright and DMCA

We respect intellectual property rights and respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act. If you believe Content on the Services infringes your copyright, follow the process on our Copyright Policy page or contact our designated agent at copyright@hangardirect.com.

Repeat infringers. We will terminate, in appropriate circumstances, the Accounts of users who repeatedly infringe the copyrights of others.

8. Acceptable use

You agree not to:

• post false, misleading, or fraudulent listings, inquiries, or information;
• upload Content you do not have the right to use, or that is unlawful, defamatory, harassing, or obscene;
• use the Services to arrange payment outside the Services in order to avoid fees, where the transaction was started on the Services;
• scrape, copy, or harvest data from the Services, or reverse engineer, interfere with, or bypass the security of the Services;
• upload viruses or harmful code, or overload our systems;
• access Accounts or data you are not authorized to access; or
• use the Services in violation of any law, airport rule, or regulation.

9. Fees and payments

• Marketplace fees. We may charge service or processing fees on lease payments made through the Services. Fees are shown before you pay or, for Hangar Owners, in the platform.
• Payouts. Lease payments are collected by Hangar Direct through our payment processor. A Hangar Owner's share, after fees, is recorded as a balance in the Services and paid out when requested, subject to verification of the owner's payout account.
• Subscriptions. Paid platform plans are billed in advance and renew automatically until cancelled. You authorize us to charge your saved payment method for fees when due.
• Refunds. Refunds of lease payments follow the cancellation policy that applies to the Lease. Subscription fees are non-refundable except where required by law or stated in your order.
• Taxes. Fees do not include taxes. You are responsible for any taxes that apply to your use of the Services, other than taxes on our income.
• Changes. We may change fees with advance notice. Changes to a subscription apply at the next renewal.

10. Disclaimers

The Services are provided "as is" and "as available". To the fullest extent the law allows, Hangar Direct disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted or error free, that listings or other Content are accurate, or that any Hangar Owner, Renter, or space is suitable, safe, or legal. Reports and calculations in the Services depend on the information you enter and you should verify anything important.

11. Limitation of liability

To the fullest extent the law allows, Hangar Direct will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities, arising from or related to the Services or these Terms, even if we were told they were possible.

Our total liability for all claims arising from or related to the Services or these Terms is limited to the greater of (a) the fees you paid to Hangar Direct in the 12 months before the event giving rise to the claim, excluding lease payments passed through to Hangar Owners, or (b) US $100. These limits do not apply where the law does not allow them.

12. Indemnification

You agree to defend, indemnify, and hold harmless Hangar Direct and its officers, directors, members, employees, and agents from and against any third-party claims, demands, and proceedings, and all related losses, damages, liabilities, settlements, costs, and expenses (including reasonable attorneys' fees), arising from or related to:

• Content you or your Authorized Users submit, including any claim that it infringes or misappropriates a copyright (including in a photograph), trademark, or other intellectual property, privacy, or publicity right;
• your listings and your space, including its condition, safety, insurance, and legal or regulatory compliance;
• any Lease or other dealings between you and another user, including the use of your space by a Renter or your use of someone else's space;
• your use of the Services, including actions by your Authorized Users;
• your violation of these Terms or of any law, regulation, or third-party right; and
• your negligence or willful misconduct.

We will tell you about a claim promptly, but a delay only reduces your obligation to the extent it actually harms your defense. You may control the defense with counsel reasonably acceptable to us, and we may take part with our own counsel at our own cost. You may not settle a claim in a way that admits fault by Hangar Direct or puts any obligation on us without our written consent.

13. Governing law and disputes

These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict of law rules. Any legal action arising from or related to these Terms or the Services must be brought only in the state or federal courts located in Travis County, Texas, and you consent to their jurisdiction. Either party may seek an injunction in any court with jurisdiction to protect its intellectual property or stop unauthorized use of the Services. In any action to enforce these Terms, the prevailing party may recover its reasonable attorneys' fees and costs.

14. Changes to these Terms

We may update these Terms. When we make a material change, we will update the date and version at the top of this page and ask you to review and accept the updated Terms in the Services before you continue. Other changes take effect when posted. If you do not agree to updated Terms, you must stop using the Services.

15. Suspension and termination

You may stop using the Services at any time and may ask us to close your Account. We may suspend or terminate your Account, or your access to any part of the Services, if you violate these Terms, if required by law, if your use creates risk or legal exposure for us or others, or with 30 days' notice for any other reason. Sections 6 (license for Content already shared), 9 (fees owed), 10 through 13, and 16 survive termination.

16. General

• These Terms, together with the policies they reference and any signed agreement described in Section 1, are the entire agreement between you and Hangar Direct about the Services.
• If any part of these Terms is found unenforceable, the rest remains in effect.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Neither party is liable for delays caused by events beyond its reasonable control.
• We may send notices by email to the address on your Account or through the Services.

17. Contact

HangarDirect, LLC
301 S Hangar Dr, Suite 105
Georgetown, Texas 78628
info@hangardirect.com